Last Modified | January 21, 2019
Notice to End Users
A separate agreement governs the delivery, access, and use of the Services (the "Terms of Service”).
Data We Collect and Receive
Employers and Authorized Users routinely submit User Data to Pulsify when using the Services. User Data is governed by the Customer Subscription Agreement. User Data may include Account Information, Hosted Data, Sync Data, or any User Data otherwise defined in the Customer Subscription Agreement. If you have any questions about your Personal Data with respect to User Data, please contact your Employer.
When a User uses, or Authorized User interacts with, the Services, we may collect, process, and store any data that is created, posted, uploaded, stored, displayed, transmitted, or submitted on or through the Services as a function of rendering the Services. Data may contain Personal Data to the extent an Employer or Authorized User discloses Personal Data on or through the Services. Except to the extent necessary to render the Services or related support for the Services, Pulsify does not purposefully access any User Data.
Pulsify makes tools available to integrate data from Third Party Services used by Employer into the Services. When the Services are integrated with a Third Party Service for Sync Data, we will receive all data selected by the Employer to sync with the Services. Sync Data is imported into the Services as either Account Information, Hosted Data, or such other Employer Data.
Pulsify may collect Other Information from Employers and Authorized Users related to their usage of the Services and interactions with Pulsify. Other Information may include Metadata, Log Data, Technical Data, Cookie Data, Third Party Services, and Additional Information provided to Pulsify. If you have any questions about your Personal Data with respect to Other Information, please contact Pulsify at firstname.lastname@example.org.
When an Authorized User interacts with the Services, metadata is generated that provides additional context about the Services and the way Authorized Users use the Services ("Metadata"). Pulsify collects aggregated Metadata of the Services, so that the resulting data and statistics are not personally identifiable to any individual Authorized User.
Like most websites and web-based technology services, our servers automatically collect data when you access or use our Websites or the Services and record it in log files ("Log Data"). The Log Data may include your Internet Protocol (IP) address, Internet service provider (ISP), browser type and settings, information about browser plugins, language preference, default email application, referring/exit websites, operating system, date and time stamp, cookie data, and certain user activities.
Pulsify collects technical data, such as information about devices accessing the Services, including the type of device, device settings, operating system, application software, peripherals, and unique device identifiers ("Technical Data"). Pulsify does not collect Personal Data with any Technical Data or relate any Technical Data to any individual Authorized User.
Third Party Services
Employers may choose to permit or restrict integrations with Third Party Services for their Workspace. Once enabled, the enabled Third Party Services may share certain data with Pulsify to effectuate the integration. You should check the privacy settings and notices of these Third Party Services to understand what data may be disclosed to Pulsify. When the Services are integrated with Third Party Services to enhance the Services, we may receive data regarding your credentials for and use of the applicable Third Party Services, such as your user name, your unique identifier, and your information transmitted from or made available with permissions by such Third Party Services (e.g., account profile, gender, age range, language, geographic region, etc.). When the Services are integrated with Third Party Services for the login and authentication process (e.g., Google Sign-In, OneLogin, ADFS, and many other SAML 2.0 compatible services) and an Authorized User logs in to the Services using a Third Party Services authenticator, we may receive data regarding your credentials for the applicable Third Party Services, such as your log-in, your user name, your email, your unique identifier, profile picture, and your information transmitted from or made available with permissions by such Third Party Services (e.g. account profile, gender, age range, language, geographic region, etc.).
Additional Information Provided to Pulsify
Pulsify receives data when submitted to our Websites or through our Services, or if you contact us (e.g., by email, telephone calls, written correspondence, web based forms, or otherwise), request support, apply for or take a job with us, contract with us, interact with our social media accounts, or otherwise communicate with Pulsify.
No Sensitive Personal Data
Pulsify does not intentionally collect, process, or store, and we request that you do not post, upload, store, display, transmit, or submit Sensitive Personal Data on or through the Services or in Employer Data. "Sensitive Personal Data" includes, but is not limited to, government-issued identification numbers; financial account numbers; credit or debit card numbers; consumer reports; background checks; any code or password that could be used to gain access to personal accounts; genetic data or biometric data; any Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; or data concerning health or sex life or sexual orientation. Pulsify is not responsible and will not be liable for any loss or damages you or another individual may experience due to your disclosure of Sensitive Personal Data while using the Services.
No Children's Data
Pulsify's business activities are directed to other businesses and the Services are intended for use only by those who are 18 years of age and over. The Services are not directed to or intended for children, and Pulsify does not intentionally collect, process, or store any Personal Data from any person under 13 years of age. In the event we discover we have inadvertently collected, processed, or stored any Personal Data from a person under 13 years of age, we will promptly take the appropriate steps to delete such data or seek the necessary verifiable parental consent for that collection in compliance with the Children's Online Privacy Protection Act ("COPPA").
How and Why We Use Data
User Data will be used by Pulsify in accordance with Employer’s instructions, including any applicable terms in the Customer Subscription Agreement and Employer’s use of Services functionality, and as required by applicable law. Employer may, for example, use the Services to grant and remove access to create Authorized Users accounts, assign roles and configure settings, access, modify, share, restrict, export, and remove User Data and otherwise apply its own policies to the Services.
Other Information will be used by Pulsify in furtherance of our legitimate interests in operating our business and providing the Websites and Services, to perform contractual obligations, and/or pursuant to your express consent for a specific purpose. Specifically, Pulsify may use Other Information for these purposes and legal bases:
Providing the Websites and Services
To make the Websites available and support delivery of the Services under a Customer Subscription Agreement, manage Authorized Users requests interacting with the Services (e.g. login and authentication, remembering settings, etc.), hosting and back-end infrastructure, analyze and monitor usage, monitor and address service performance, security, and technical issues.
Improving the Websites and Services
To test features, manage landing pages, heat mapping, traffic optimization, data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
To respond to support requests via live chat, phone, or email and otherwise provide support for and resolve problems with the Services.
To send service, technical, and administrative emails, messages, and other communications. Service-related communications about changes to the Services and important Services-related notices, such as maintenance and security announcements, are essential to delivery of the Services and you cannot opt-out. Marketing communications about new product features, service offerings, and other news about Pulsify are optional and you have the choice whether or not to receive them.
To contact for billing, account management, feedback, and other administrative matters.
To help prevent and investigate security issues and abuse.
To comply with legal obligations as required by applicable law, legal process, or regulations.
How We Share and Disclose Data
Pulsify may share and disclose data with respect to:
Pulsify will share and disclose User Data in accordance with an Employer’s instructions, including any applicable terms in the Customer Subscription Agreement and Employer’s use of the Services functionality, and as required by applicable law. Pursuant to the Customer Subscription Agreement, User Data is generally treated as the confidential information of Employer unless stated otherwise.
Administrators, Authorized Users, and other Employer representatives and personnel may be able to access, modify, or restrict access to your data. For example, your Employer may use the Services administrative controls and features to access or modify your account details or view certain activities.
Displaying the Services
When an Authorized User submits data on the Services, it may be displayed to the Employer and other Authorized Users. You are solely responsible for all data you post, upload, store, display, transmit, or submit on the Services, including Personal Data, and the consequences thereof. Pulsify is not responsible and will not be liable for the data disclosed on the Services.
Rendering the Services
Pulsify employees and contractors may have access to your data on a need to know and confidential basis to the extent necessary to render the Services and related support for the Services.
Third Party Services
Employer may enable or permit integrations with or use of Third Party Services in connection with the Services. When enabled, Pulsify may share certain data with such Third Party Services as requested to effectuate the integration. Third Party Services are not owned or controlled by Pulsify and third parties that have been granted access to your data may have their own policies and practices for its collection and use.
You should check the privacy settings and notices of these Third Party Services to understand their privacy practices.
Changes to Pulsify's Business
If Pulsify engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of its assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), Pulsify may share or disclose data in connection therewith, subject to standard confidentiality obligations.
Aggregated or De-identified Data
If any data is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, we may use or disclose such aggregated or de-identified data for any purpose. For example, we may share aggregated or de-identified data with prospects or partners for business or research purposes, such as statistical analysis, to research trends and predictive analysis, or to develop or improve the Services.
Enforcement of Agreements
Pulsify may disclose data to ensure compliance with and enforce Employer Agreements and any other contractual or legal obligations with respect to the Services and our business.
Protection of Rights
Pulsify may disclose data to protect and defend our rights and property, including intellectual property rights, and to ensure compliance with applicable laws and enforce third party rights, including intellectual property and privacy rights.
If we are compelled by law, such as to comply with a subpoena, court order, or other lawful process, or in response to a lawful request by public authorities to meet national security or law enforcement requirements, Pulsify may disclose data if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
Safety and Security
Pulsify may disclose data to protect your safety and security; to protect the safety, security and property of Employers; and to protect the safety, security, and property of Pulsify and our employees, agents, representatives, and contractors.
Pulsify may disclose your data to third parties when we have your express consent to do so.
Pulsify maintains physical, technical, and administrative procedures to safeguard and secure the data we collect. We work hard to protect data in our custody and control from loss, misuse, and unauthorized access, use, disclosure, modification, or destruction.
You provide Personal Data at your own risk.
Unfortunately, no data transmission over the Internet is guaranteed to be 100% secure, and we cannot guarantee that unauthorized access, hacking, data losses, or other breaches will never occur.
You are responsible for safeguarding your Authorized User account and password.
If you believe your privacy has been breached, please contact us immediately at email@example.com.
Identifying the Data Controller and Data Processor
Data protection laws in certain jurisdictions differentiate between the "controller" and "processor" of data. In general, Employer is the controller of Employer Data. In general, Pulsify is the processor of User Data and the controller of Other Information.
International Data Transfers
Individuals located in certain countries and jurisdictions have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to exercise your rights and request certain actions with respect to your Personal Data.
General Privacy Rights
Pulsify is committed to maintain accurate information that you share with us and will use commercially reasonable efforts to allow you to access your Personal Data. Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Data. To request this information or if you wish to access, modify, or remove your Personal Data, please contact us at firstname.lastname@example.org. Pulsify will endeavor to respond to all reasonable written requests to access, modify, or remove Personal Data in a timely manner within thirty (30) days.
If you seeks to access, modify, or remove Personal Data held or processed by us on behalf of an Employer, you should direct your inquiry to your Employer (the data controller). Upon receipt of a request from one of our Employers for us to remove the data, we will respond to their request in a timely manner within thirty (30) days.
California "Shine the Light" Notice
Pulsify does not disclose Personal Data to third parties for any third parties' direct marketing purposes, unless the Employer or Authorized User affirmatively consents to such disclosure. Since Pulsify provides its California users with notice of its rights as described above, pursuant to Section 1798.83(c)(2) of the California Civil Code, Pulsify is in compliance with California's "Shine the Light" law and is not obligated to provide California users with the names and addresses of all the third parties that received Personal Data from Pulsify for the third parties' direct marketing purposes during the preceding calendar year.
You may contact us at:
Attn: Chief Privacy Officer
200 Portland St., Boston, MA 02114 US